Accessibility

Hello! Welcome to Greenside Venues one stop shop for your accessibility requirements. If there is information that you need that you can’t find here then please do email access@greensidevenue.co.uk.

Due to the pop-up nature of the fringe, and the old buildings most venues inhabit, the Fringe has historically not been particularly accessible, and information has often been scarce.

In 2018, Greenside has achieved Level One of the Venue Access awards, reflecting our commitment to improving the accessibility of our venues. Further steps we are taking will include a comprehensive accessibility audit, and taking public suggestions of things we can do differently. This year, we're focussing on improving the way we present our accessibility information - including clearer signage, more training for our staff on a range of access requirements, and this webpage. We'll also be taking steps to help the companies that perform at our venues make their shows more accessible, providing them with information on getting their performances captioned/interpreted, or doing relaxed performances.

We believe that, while there may be physical and financial limits to what we can do as a venue, we strive to be a completely inclusive venue, and it is important to keep this conversation clear, open and honest. As such, if you have any feedback (positive or negative), we'd love to hear it - there's a comments form at the bottom of this page.

Click on the section headings to learn more about accessibility at Greenside. We also recommend checking out the Fringe Society's own accessibility mini-site, which provides lots of information about booking access tickets, complimentary tickets for Personal Assistants, and making your way around the fringe:

https://www.edfringe.com/experience/accessibility-and-additional-needs

Level Access

A lot of the venues at the fringe are pop up spaces that are set in very old Edinburgh buildings that were not originally built with level access in mind. This means that unfortunately some of our spaces are not accessible via wheelchair. Below you will find information about our individual spaces.
Unfortunately, there is no lowered window at our Box Offices, but staff will come around to the front to serve you if necessary.

Greenside @ Nicolson Square

There is on street parking that is free for blue badge holders. There is level floor access to the building where you will enter into the café area.

There is an accessible toilet at this venue.

Emerald Theatre
Take the lift in the café area to level 1 where you will exit the lift to the entrance of the Emerald Theatre. A member of front of house staff will be happy to assist.

Lime Studio and Fern Studio
Please notify a member of front of house staff who will take you in the lift and through a corridor to gain access to these studio spaces.

Greenside @ Infirmary Street

There is on street parking that is free for blue badge holders. There is a wheelchair accessible entrance on first right into the building before the Venues main entrance. Please enter the building via the ramp, where you will find an internal doorbell that will be signposted as ring for assistance. A member of our team will then assist you into the venue.

There is an accessible toilet at this venue.

Forest Theatre
This space is accessible for wheelchair users.

Greenside Bar
This space is accessible for wheelchair users, and there is a lowered section to the bar.

Ivy Studio, Olive Studio, Mint Studio
These spaces are all accessed via two flights of stairs which have 20 individual steps, so are regrettably not accessible for wheelchair users. However, our Front of House team will be happy to assist patrons in whatever way we can.

Greenside @ Royal Terrace

There is on street parking that is free for blue badge holders.

Unfortunately, there is no accessible toilet at this venue, the nearest can be found at Taste of Italy at the corner of Leith Walk.

Jade Studio
The only access into this space is down an external flight of 16 stone steps. Front of house are happy to assist down the stairs if this is appropriate. Please do let us know in advance on access@greensidevenue.co.uk

d/Deaf and Hard-of-Hearing Access

Our Nicolson Square venue has a permanent Hearing Loop in Emerald Theatre, and a portable one that can be provided in Fern or Lime, with advance notice.

If you would like a copy of the script for the performance that you are going to see please contact us on access@greensidevenue.co.uk as soon as you know and we will see if we can get that arranged for you.

Information on finding shows with captioning or sign language interpretation can be found on the Fringe Society's Accessibility mini-site:

https://www.edfringe.com/experience/accessibility-and-additional-needs

Access for the visually impaired

If you require assistance, our Front-of-House team will be on hand to help guide you to and from your seat.
Large print programmes are available upon request.

Information on searching for audio-described performances can be found on the fringe Society's Accessibility mini-site:

https://www.edfringe.com/experience/accessibility-and-additional-needs

Priority seating for access patrons

If you require early access into the space before the rest of the audience, or if you require a seat on the end of the row or near the exit then please do let us know when you arrive, and we will ensure that this is arranged for you.

Access for those with sensory processing disorders

All our venues have a stock of ear defenders, available upon request.

Information on searching for relaxed performances can be found on the Fringe Society's Accessibility mini-site:
https://www.edfringe.com/experience/accessibility-and-additional-needs

Trigger Warnings

Trigger warnings will be available upon request at the Box Office.

We understand that some people may not want to mention their triggers when booking, so we will be providing a list of trigger warnings on this page closer to the time.

Getting Here

BY BUS:

The following services stop on Leith Walk, convenient for Royal Terrace:

5 Swanston - Magdalene
7 New Haven - Royal Edinburgh Infirmary
24 Granton - Edinburgh Royal Infirmary

The following bus services stop on North Bridge, convenient for Infirmary Street and Nicolson Square:
8 Muirhouse - Royal Edinburgh Infirmary, Moredon (via St. Andrews Square)
3/3A Birkenside or Mayfield - Wester Hailes (via Princes Street)
5 Oxgangs - Brunstane, Asda (via Meadowbank)
7 Newhouse - Ferniehill (via Leith Walk)
14 West Granton - Greendykes (via Leith Walk)
29 Silverknowes - Govebridge (via Princes Street)
30 Clovenstone - Musselburgh (via Princes Street)
31 East Craigs - Bonnyrigg Toll then Cockpen Rd or Polton Mill (via Princes Street)
33 Baberton - Hyvots Bank (via Princes Street)
37/37A Penicuik - Silverknowes (via Princes Street)
49 Portobello, Asda - Rosewell (via Leith Walk)

The following bus services stop at Bristo Square, convenient for Nicolson Square:

2 Gogarburn - The Jewel (via the Grassmarket)
41 Cramond - Craighouse Campus (via Princes Street)
42 Portobello - Silverknowes (via Princes Street)

PARKING:

Infirmary Street and Royal Terrace have Pay & Display parking bays immediately opposite the venue, while there is one located just around the corner on Potterow.

Please note, these are often full, if you are driving then the Holyrood NCP car park is the safest bet.

You can search for parking bays in Edinburgh through this website:
http://www.edinburgh.gov.uk/info/20276/parking_spaces/507/parking_bay_locations

Accessibility Feedback

Let us know what you think with this form:

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